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Salvador Cervantes

General Manager of Custodial and Janitorial Operations

After joining the ServiceMaster by Stratos team in 2004 as a service partner, Sal worked his way up through all levels of the organization’s structure to land as the General Manager of Custodial and Janitorial Operations. In the newly created position, Sal oversees Stratos’ facilities group managers, maintains customer relationships, guides future development of team members and contributes to strategic planning for the custodial and janitorial divisions. 

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Chris Vitullo

Director of Health Care Operations and Development

Chris Vitullo, a Chicago native, brings 25 years of janitorial leadership experience to Stratos. In his role as Director of Health Care Operations and Development, he is responsible for expanding the company’s health care division and providing operational oversight for customers in that field. Chris joined the Stratos team in 2022, and truly appreciates the level of teamwork displayed daily and the mutual respect that exists between leadership and service partners. When he is away from the office, Chris likes spending time in the great outdoors, watching his kids play baseball, and catching a Live at the Garden show or a Memphis Redbirds game.

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Ricardo Cervantes

Facilities Group Supervisor

A native of Los Angeles, California, Ricardo joined the Stratos team in 2016. Prior to being elevated to Post Event Manager on the event and venue team, he served as a part-time Facilities Group Supervisor. In his current role, Ricardo is responsible for leading the team that sets the stage for tomorrow for our event and venue customers. His bilingual abilities add to the diversity of the organization and are invaluable when it comes to recruiting and retaining Spanish-speaking service partners. Prior to joining the Stratos team, Ricardo spent time as a certified Spanish medical interpreter and X-ray technician.

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Lisa Montgomery

Facilities Group Manager

Lisa brings a unique perspective to the management team, having started in an administrative role with ServiceMaster by Stratos. She is an integral part of the team that services entertainment and sporting venues. The results of Lisa’s investment in the service partners on her team both personally and professionally is reflected in the quality service they provide Stratos’ customers every day. This type of investment from Lisa and the rest of our team is why we call ServiceMaster by Stratos a logistical people business.

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Bruce Taylor

Facilities Group Manager

Bruce is one of our management team’s longest-tenured members, having joined ServiceMaster by Stratos more than 30 years ago. He is a facilities group manager in the Alabama market, headquartered in his hometown of Tuscaloosa. Bruce ensures the overall quality of service and customer experience at all facilities under his leadership. This only happens because of his investment in his people and the way in which he lives out Stratos’ corporate objectives each and every day.

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John McCall

Facilities Group Manager

John's journey with the company began in the late 80s when it was known as ServiceMaster Building Maintenance, now ServiceMaster by Stratos. Before rejoining the team in May 2017, the Columbus, Mississippi, native worked as a food service manager for a chain of 25 convenience stores, a lead recruiter for an Inc. 500 staffing company and an operations manager for a facility management company. In his current role, he is part of the team who sets the stage for tomorrow at event venues around the city. On the weekends, John enjoys taking nighttime strolls down Main Street with his wife.

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Keith Young

Facilities Group Manager

After spending 15 years in the construction business, Keith Young was looking to make a career change. In late 2018, the Dublin, Ireland, native was named to a managerial role at Stratos. In his position, Keith oversees the company’s Downtown Memphis accounts, and lives the company’s corporate objectives through service partner trainings and works diligently to meet clients’ needs. When Keith is away from the office, he enjoys dining at Imagine Vegan Cafe and riding his bike along the Greenline.