History

At ServiceMaster by Stratos, we live by our tradition and rely on our core values to spur us toward success through our philosophy of servant leadership. The ServiceMaster by Stratos difference is our service partners – they are the heart and soul of our organization. We are a people business, and we operate with the attitude of service before self to form strong relationships with our clients. It’s the foundation upon which we stand. Founder Randy McCall gave us this direction when he launched our company as ServiceMaster Building Maintenance in 1979 and served as president for 20 years.

Since its founding, ServiceMaster by Stratos has built a rich heritage of moral and ethical principles, which are incorporated into every facet of the way we do business. As a franchise, we have the strength and resources of a multi-billion dollar national brand coupled with the integrity and accessibility of a local ownership model. That formula has served as a catalyst to make ServiceMaster by Stratos one of the largest ServiceMaster Clean® janitorial franchises in the world. Serving business and industrial clients from Memphis, Tenn., to Tuscaloosa, Ala., and throughout Mississippi, our team is committed to providing professional cleaning services by incorporating integrity into everything we do.

In 2009, our company changed names from WRM & Associates LTD, d.b.a. ServiceMaster Building Maintenance, to Stratos, Inc., d.b.a. ServiceMaster by Stratos. We believe our new name, Stratos, exactly describes the level we’re committed to reaching in our quality, customer service and integrity. It’s the standard we want to set in our industry – no one goes higher! The name change went hand-in-hand with a new purpose statement for our company: “ServiceMaster by Stratos is a contract janitorial company that provides innovative cleaning solutions allowing our customers to focus on their business and not their facility.”